#Day 13 Before and after customer emotions
When you understand how your customer feels about their problem BEFORE it’s solved and AFTER you’ve solved it, you’ll be able to find the right words to create messaging which resonates with your customer on an emotional level.
Download our #Day13 worksheet, grab some chocolate and try to think like your customer…
If you have any questions or would like to share your findings, please post in the Blossom Lane Brand & PR Lounge Facebook group in the comments under the #Day13 post.
We look forward to hearing how you get on!
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